Your Visit

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BOOKING TICKETS

There are several ways to book your tickets – online, by telephone or in person:

Online https://merlintheatre.cloudvenue.co.uk/

By phone 01373 465949

In person at the Stage Door (weekdays) or in the Foyer (from 45 mins before the performance)
Please note our NEW opening times:
Monday – Friday 10am – 1pm
In the evenings 45 minutes before the performance.

Tickets may be collected from the box office. Alternatively tickets can be posted to you for a fee of £1.
Sorry, we are unable to reserve tickets.
The Merlin Theatre is unable to offer refunds for tickets. If an event is cancelled, we will contact you as soon as possible and refund you the full amount of the ticket price.

Concessions
Concessionary rates are available for most shows. These apply for children, students in full time education and those claiming welfare benefits. Sorry, senior citizens are no longer automatically eligible for concessions.

Group booking
For every 10 tickets booked get the 11th free, subject to availability.

Data protection
When processing your booking we will ask for your name, address and telephone number. This information is required for administrative purposes and may be used to keep you informed of any forthcoming events at the Merlin and at other venues. The Merlin Theatre is a registered charity and we occasionally contact our audience as part of fund-raising activities. Please let us know if you do not wish to receive any mailings.

Theatre hire
Our auditorium and foyer are available to hire for meetings, rehearsals, and performances. If you would like to discuss these or any other ideas or opportunities please contact Claudia Pepler on 01373 461360 or send an e-mail.

ACCESS

The Merlin aims to be accessible and welcoming to all and we are committed to making your visit as easy and enjoyable as possible.

Facilities include
Level and marked parking spaces outside the main entrance.
Toilet suitable for wheelchair users.
Seating for wheelchair users that allows their companions to sit beside them.
Loop system covering the whole auditorium. (Please check availability).
Large print version of the brochure on request.
Brochure copy can be e-mailed for conversion into speech or braille output.
Guide dogs and hearing dogs welcome.

All companies visiting the Merlin can allow time on stage 20 minutes before the performance for visually impaired patrons to “walk” the set, talk to actors and touch costumes and props.
If you would like to take advantage of this facility please let us know 24 hours in advance so it can be built into the company’s schedule.

Booking information
If you are a wheelchair user or have difficulty using stairs, please let us know when you book and we will reserve appropriate seating for you. We will also reserve a level parking space close to the entrance if you require.
Please let us know if we have missed anything as we strive to constantly improve our service.

GETTING HERE

By road
The Merlin Theatre is situated just off Bath Rd heading out of Frome towards Bath on the campus of Frome College.
Free parking is available.

By bus
The services below stop at Bath Rd near the theatre. Other services run to Frome, please contact the operators listed below for exact routes and times.

By train
Frome Train Station is located on Station Approach, Wallbridge in Frome. It is just under 1 mile from the theatre.


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